Ask for more usage
If you’ve hit your monthly limit, you can ask an admin for more.
- From the chat: next to the limit notice, click Request usage credits. The request goes out right away.
- From Settings → Usage: click Request usage credits, add a note for your admin if you want (for example, what you need it for) and click Send request.
You don’t pick an amount: the admin decides. While your request is pending, you see “Request sent to admin” and the date.
What the admin does
Section titled “What the admin does”In Organization → Usage, under Review requests, the admin sees your request with your plan, how much you used and your note, and resolves it in one of three ways:
- Increase limit: gives you credits for this month (they choose how many).
- Move to Premium: moves you to a plan with more included usage.
- Discard.
You get a notice with what they decided.
Sometimes you don’t need to ask
Section titled “Sometimes you don’t need to ask”If you have a credit limit (your plan’s or your own) and the organization has a balance, you keep going when your plan runs out: you see it in the chat notice (“Now using credits”). The request button shows up when that runs out too.